Welcome to your online headquarters for all the ServiceSource resources and links.

Welcome to your online headquarters for all the ServiceSource resources and links.

Our Mission

To provide in-depth service management education and practical strategies to BrandSource members through collaborative events while nurturing a mutually advantageous partnership with manufacturers. Our ultimate objective is to equip our members with the essential knowledge and resources to cultivate a prosperous, sustainable future in the appliance service industry. We are committed to service excellence.

Servicesource playbook

The Service Playbook has been meticulously crafted to empower you with comprehensive insights, best practices and actionable strategies. Whether you are a seasoned professional or just starting in the industry, this Playbook is your trusted companion in navigating the challenges and seizing the opportunities.

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Servicesource playbook

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ServiceSource Thursdays

Zoom meetings held the second, third and fourth Thursday of each month — Coffee Break the second Thursday and Ask the Factory the third Thursday — followed by the new Agitate & Spin on the fourth Thursday, a Zoom best practices chat with ServiceSource lead Paul MacDonald. Also suggested for the fourth Thursday of each month is a local huddle to motivate and celebrate your service staff.

WATCH ON YOUTUBE

ServiceSource Thursdays

WATCH ON YOUTUBE

Factory Technical Training

BrandSource is excited to announce the return of the ServiceSource Factory Technical Training Camp, a program geared toward service technician training and education. You’re invited to join us on Monday, October 7, 2024 – Thursday, October 10, 2024!

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